TABLE OF CONTENTS


Here are all the Blockonomics Error Codes with solutions to resolve each issue.


1000: Captcha failed 

Try using another browser or incognito mode. If you are using a VPN try without VPN enabled or changing server. 


1001: This requires you to add an xPub to your wallet watcher


1002: You have multiple xPubs in your wallet watcher

To set up multiple websites follow the instructions in this article.


1003: Could not find a matching xPub

From Wallets tab, check that your wallets are setup correctly. From Stores tab, check that your stores are setup correctly and have correct Callback URLs.


1004: You are banned from using Blockonomics. Please contact support for clarification.

Contact support for clarification.


1005: Your merchant account is disabled due to low balance

You have pending un-paid bill(s). To pay any pending bill(s) and activate your account, please deposit/transfer bill amount to the Bitcoin Address shown in the Billing page. Once you have made the transfer and it's confirmed on the Bitcoin network, your outstanding bills will be paid and your account will be automatically activated.


1006: Gap limit exceeded

Most of the time this is a temporary error and you can ignore. Visit this article if you are still facing issues.

 

1007: Cannot fill gap limit for guest user. Please use a real emailid

Sign up for Blockonomics using your own email address.


1008: Gap Limit Error: You are creating too many addresses/orders with no real payments

Consult this article


1009: Gap Limit Error: Unavailable gap limit funds

Consult this article


1010: Invalid API parameter

One of the API parameters is invalid. See complete error message from server to identify for fix. You can find out detailed API documentation here: https://www.blockonomics.co/api-documentation


1011: Please pay pending fee on existing blockonomics accounts. Avoid creating duplicate accounts.

Use Billing tab to pay pending bills. Avoid creating multiple accounts for same website/domain


1012 - 1013: Internal Errors


1014: Couldn't find addr in Xpub

In Test Bench, this means Bitcoin Wallet address that you are trying to send test payment to, doesn't belong to the store/account you have selected. To resolve this issues, Please make sure that you are selecting correct Store from the drop down option as shown below:

You can learn more about using Test Bench in this video.



If you are having trouble resolving any of these issues, feel free to contact our technical support for assistance.