Have you received an Error Code when using your Blockonomics Payment Button or Blockonomics Payment URL?
Below is a list containing all the Blockonomics Error Codes with solutions to resolve each issue.
1000
Captcha failed
Try using another browser or incognito mode
1001
This requires you to add an XPUB in your wallet watcher
Goto Merchants and link your bitcoin wallet to your Blockonomics account
1002
You have multiple XPUBs in your wallet watcher
To set up multiple websites follow the instructions in this article
1003
Could not find matching XPUB
From Merchants, check your XPUB and Callback URL are set up correctly. Click on Generate Button/Url from the Merchants' tab > Payment Buttons/URLs.
1004
You are banned from using Blockonomics. Please contact support for clarification
Contact support for clarification.
1005
You merchant account is disabled due to low balance
To view your balance and add credit to your account visit the Blockonomics upgrade page. Your account will be automatically activated when the outstanding balance has been paid.
1006
Gap limit exceeded
Most of the times this is a temporary error and you can ignore. Visit this article if you are still facing issues
1007
Cannot fill gap limit for guest user. Please use a real emailid
Sign up for Blockonomics using your own email address.
1008
Gap Limit Error: You are creating too many addresses/orders with no real payments
Consult this article
1009
Gap Limit Error: Unavailable gap limit funds
Consult this article
1010
Invalid API parameter
One of the API parameters is invalid. See complete error message from server to identify for fix
Having trouble resolving any of these issues? Feel free to contact our technical support for assistance.