Troubleshooting

Gap Limit FAQ
TABLE OF CONTENTS Why am I getting gap limit fillup TX? I get the following error message, what to do ? 1. Gap Limit Error: You are creating too many ad...
Wed, 17 Jan, 2024 at 5:25 PM
Order status not changing - callbacks failing
Problem The Blockonomics plugin will automatically update the order status when a bitcoin payment sent by your customer is confirmed. This works in all our...
Thu, 20 Apr, 2023 at 4:52 PM
Discovering missing funds in your wallet
Summary You received funds via blockonomics but they are not showing in your wallet. This article gives a overview on how to deal with such a situation ...
Thu, 26 Jan, 2023 at 3:56 PM
Resolve Unable to generate new address Issue
Are you getting "Unable to generate new address" error on checkout  or "error on Test Setup" on your E-Commerce store? Depending on the ...
Tue, 16 Jan, 2024 at 3:24 PM
Payment expires too early
This page provides solution for payment expiry screen appearing early on checkout Problem While using blockonomics plugin for checkout, the payment scr...
Fri, 24 Jan, 2020 at 9:18 AM
Error Code Guide
TABLE OF CONTENTS 1000: Captcha failed  1001: This requires you to add an XPUB to your wallet watcher 1002: You have multiple XPUBs in your wallet watch...
Tue, 23 Jan, 2024 at 11:14 PM
Error: Unknown Bitcoin Address in Test Bench
If you are getting "Unknown Bitcoin Address: Please use checkout/generate order on store to get a bitcoin address" error on Logs/Test Bench Page ...
Thu, 15 Feb, 2024 at 11:56 AM